Breach Reference
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Data breach reference · May 2024

Were you affected by the Ticketmaster breach?

Disclosed
May 20, 2024
Records affected
560,000,000
Type
Third-party cloud breach
Sector
General SMB

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What happened

In May 2024, threat actors claimed to have exfiltrated 1.3TB of customer data from a Ticketmaster cloud database hosted on a third-party provider. The company later confirmed the breach through an 8-K SEC filing.<br><br>Exposed data included names, addresses, phone numbers, email addresses, dates of birth, order histories, and partial payment card information (last 4 digits and expiration dates). Full card numbers were not exposed. The breach was attributed by security researchers to compromised credentials at a cloud-storage integration partner.

In May 2024, threat actors claimed to have exfiltrated 1.3TB of customer data from a Ticketmaster cloud database hosted on a third-party provider. The company later confirmed the breach through an 8-K SEC filing.

Exposed data included names, addresses, phone numbers, email addresses, dates of birth, order histories, and partial payment card information (last 4 digits and expiration dates). Full card numbers were not exposed. The breach was attributed by security researchers to compromised credentials at a cloud-storage integration partner.

Reported impact: Data offered for $500K USD on hacker forum

Source: Live Nation Investor Relations

What to do if you were affected

Common questions about the Ticketmaster breach

When did the Ticketmaster breach happen?
The breach was disclosed in May 2024. Public reporting was carried by Live Nation Investor Relations. The incident is categorized as: Third-party cloud breach.
How many people were affected?
Approximately 560000000 records were reported affected. Whether your specific data was among them depends on your relationship with Ticketmaster during the exposure window.
How do I check if my email was in this breach?
Enter your email in the scan form above. LeakTrace runs a check against known breach records and returns the result in under a minute. No account required.
What should I do if my data was exposed?
• Change your Ticketmaster password if you have not since May 2024.
• Enable two-factor authentication on your Ticketmaster account.
• Monitor your bank statements for unauthorized transactions.
• Watch for phishing emails referencing ticket refunds or event cancellations.
• If your phone number was exposed, add a port-out PIN with your mobile carrier.
Is my data still at risk years later?
Yes. Breach data from years past continues to circulate on active infostealer channels and credential-stuffing marketplaces. The passage of time does not neutralize the exposure. Ongoing monitoring catches new exposures as they land instead of only the ones already disclosed publicly.

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