Counselling practices

Clients trust email in your practice's name.

A booking or payment message in your name can be forged. Attackers read your domain. We read it first and show you what is open.

Attackers now use AI to read a practice the way a search engine does: the website, directories, search results and what AI assistants say. Each finding we hand you is human-verified before your assessment is released.

Check my practice How we read a domain
Zero accessNot a pen testHuman-verified72 hours to your documents
Rules that apply to youMapped per finding
HIPAA
Safeguards and notice for client health information
FTC Act Section 5
Unfair or deceptive security practices
State breach notification laws
Notice to affected residents
201 CMR 17.03
Massachusetts residents: a yearly review of your security program
Also in Canada
PHIPA s. 12, PIPEDA Principle 4.7, PIPEDA s. 10.1 and 10.3
Each finding mapped to the rule it touches in the Rules and Insurance Briefing, so you can show your regulator what you checked and fixed.
For counselling practices

What we read for counselling practices

  • The certificate your website answers with: its name, its dates and who issued it.
  • The headers and cookies your website sends to every visitor.
  • Common addresses for configuration files, code folders and cloud storage.
  • The scripts your front page loads, for keys and passwords left in them.
  • The versions your website and its script libraries show.
  • The records that tell inboxes whether to refuse email sent as you (DMARC, SPF and DKIM).

The rule, from its source: What does each US state's data breach law ask a business to do?

How the fraud works: Business email compromise, explained

Check my practice

How it reaches you

Where an attack uses a name made from yours, the first sign is a new registration. Under the watch, LeakTrace reads the names made from yours every hour and the day's public list of new registrations each night. A name in the certificate logs is seen within minutes of its certificate being logged.

Four steps from left to right. Someone registers a name made from yours, sets up mail or a sign-in page on it, then a message or a call reaches your people and money or a code goes to them. The watch reads the first two steps. The third is your own step: a call back on a number you already have and telling your clients how you ask for payment.

The watch reads here 1 Someone registers a name made from yours 2 They set up mail or a sign-in page on it 3 A message or a call reaches your people 4 Money or a code goes to them Your step: call back, tell clients The watch reads here 1 Someone registers a name made from yours 2 They set up mail or a sign-in page on it 3 A message or a call reaches your people Your step: call back, tell clients 4 Money or a code goes to them

  1. Step 1

    A name made from yours is registered

    Someone registers a domain made from your practice's name: one letter changed, a word added or another ending.

    Anyone can see: The registration record and, once a certificate is issued for it, its entry in the public certificate logs.

    What LeakTrace does: Under the watch, a name that shows is dated on your record, with what it showed.

  2. Step 2

    Mail or a sign-in page is set up on it

    Mail is switched on for the name, or it answers with a page that looks like your website or a sign-in page.

    Anyone can see: The mail record and the page it answers with.

    What LeakTrace does: LeakTrace reads its mail and its page and grades it. With the watch, or for the names the look-alike response covers, we send the takedown request in your practice's name once you approve it. The registrar decides. Your page shows its answer once it is recorded.

  3. Step 3

    The message or the call reaches a person

    An email from it reaches someone at your practice or one of your clients. Or a caller who says they are from IT support sends someone to the sign-in page and asks for the code.

    Anyone can see: Nothing. It happens inside a mailbox or on a phone.

    What LeakTrace does: LeakTrace never goes inside a mailbox or a call. This is the one step only your practice can take.

    Your step: Tell your clients that you never change payment details by email. Any such note gets a call to a number they already have. Confirm every change of payment details by a call to a number you already have. Sign in with a passkey where your mail system offers one: a code can be passed on from a fake page. A passkey cannot.

    How to set up your step

    Tell your clients how you ask for payment. Put one line on the invoice footer and the first email you send: "We never change payment details by email. Call the number you already have for us."

    What changes
    Your clients read one extra line. A request that breaks it is easy to spot.
    Stays on?
    Yes. The line can stay on every letter, invoice and first email.
    To undo
    It is wording, not a setting. Take the line out of those templates and it is gone.

    Confirm every change of payment details by a call. Any new bank details, from anyone, are confirmed by a call to a number you already have for that person. Never to a number written in the message.

    What changes
    A payment with changed details waits for one short call.
    Stays on?
    Yes. It is a standing rule for everyone who handles payments.
    To undo
    It is a rule, not a setting. It ends the day you stop asking for the call.

    Sign in with a passkey where your mail system offers one. Each person adds a passkey in their email account's security settings, on the phone or computer they use.

    What changes
    Signing in can use a fingerprint, a face or the device PIN. A fake sign-in page gets nothing it can pass on.
    Stays on?
    Yes. It is meant to stay on for every account.
    To undo
    A passkey is removed in the same security settings. Sign-in then asks for the password and code again.

  4. Step 4

    The money or the code moves

    A client sends the money for an invoice to new bank details, or someone at your practice acts on a payroll change and pays to new bank details, or a code passed on lets someone else sign in.

    Anyone can see: Nothing, until someone notices.

    What LeakTrace does: Under the watch, the name's first two steps are dated on your record: when it appeared and what it showed.

    If a payment went to new details, the first call is to the bank, that day.

    How to make that call

    If a payment went to new details, call the bank that day. Call the bank's fraud line on the number printed on your card or statement, that day. Then tell the police.

    What changes
    The bank can attempt to recall the payment.
    Stays on?
    It is a one-time step, not a setting.
    To undo
    There is nothing to undo.

Where an attack uses a name made from yours, we see it first.

When you must report

The reporting deadlines that apply to you.

US, health
60 days
HIPAA Breach Notification Rule

Notify affected clients of a breach of unsecured health information.

US, every state
Varies by state
State breach notification laws

Notify affected residents when certain personal information is breached. Timing and content differ.

Canada, federal
As soon as feasible
PIPEDA

Report a breach that creates a real risk of significant harm to the Privacy Commissioner and tell the people affected.

Ontario, health
First reasonable opportunity
PHIPA

Tell the client and report to the Information and Privacy Commissioner when the thresholds are met.

Your deadline
60 days
HIPAA Breach Notification Rule

A summary of published rules, not legal advice. The Rules and Insurance Briefing names the rules that apply to you.

Recent cases in your line of work

Payment fraud, from the public record.

Each case is from the public source linked under it, in that source's own terms. LeakTrace had no part in any of them.

Your outside changes

What changes after your assessment and how often we look.

  • 01A new vendor or tool is allowed to send as you.
  • 02Your mail moves to a new provider.
  • 03A new portal or subdomain goes live.
  • 04A certificate lapses.
  • 05Your addresses turn up in a fresh breach.
  • 06A look-alike of your name is registered.

On monitoring: email settings every 5 minutes, new certificates for your domain and for look-alikes of your name within minutes, new look-alike registrations hourly; everything else daily, with newly exploited flaws matched to your website’s software within a day and an alert the same day. The first month of monitoring comes with the assessment.

02 · What you receive

Human-verified. The full watch, the proof for every finding and the fix.

1
Owner Summary and Action Brief
For the owner
2
Technical Evidence and Findings
Each finding, with its fix
3
Rules and Insurance Briefing
Privacy rules and insurer questions
4
Assessment Record
Dated record, issued by LeakTrace Inc.

For a counselling practice: the assessment covers what your practice shows the public internet: its email, its website, look-alike domains and addresses at your domain in breach data. It is not a HIPAA security risk analysis and it does not look at client records or internal systems.

What the fourth document is. A dated record of what was read from outside your practice, verified by a person at LeakTrace before release. LeakTrace Inc. issues it as a company, with a reference and a fingerprint anyone can check at getleaktrace.com/verify/. No individual signs it. It is not a certification, not a penetration test, not legal or compliance advice and not a statement about your internal systems.

A recorded walkthroughA short video of your own dashboard, made at release.
The first month of monitoringYour domain and its addresses watched: email settings re-checked every 5 minutes and new certificates for your domain and its look-alikes seen within minutes, with an alert within minutes to a named contact; the rest daily.

We close it: We give you the fix for each finding and re-check from outside until it is closed.

The one change we can make ourselves is to your email records and only when you approve each step, where your DNS host allows it.

Where it does not, you get the exact records to paste.

Your evidence pack:

  • an owner summary
  • the technical evidence with the fix for each finding
  • a rules and insurance briefing
  • a dated assessment record

It doubles as your insurance renewal evidence pack:

  • the outside questions insurers commonly ask at renewal, each shown with its evidence
  • forged-email protection where we reach your DNS host, one click per step
  • the Rules and Insurance Briefing, which sets each of your findings beside the plain terms a renewal application uses

The assessment comes with an AI security agent on your dashboard: ask it about any finding in plain English and it answers from your own practice's findings.

Our AI agents operate externally. They never log in, never install anything and never touch your internal systems. The one change they can make, to your email records, happens only when you approve it.

What each AI agent does and what it can never do.

03 · Check my practice

See what is open before anyone else does.

We read from outside, find each way in first and show it with a check anyone can re-run. No access, nothing tested, no obligation.

What we readPublic sources only
Who sees itYou alone
Delivery72 hours from confirmation
Meeting firstNone

See a sample reading → An invented practice, so you see what arrives before you ask for yours.

Reading requestPrivate
Problem: Enter your practice's name.
Problem: Enter your name.
Problem: Enter a full address, like [email protected].
Problem: That does not look like a website. Try yourdomain.com.

A person reads every request. Your outside reading comes by email within 72 hours from [email protected]. Privacy