Do I need to add Dropbox Sign to my SPF or DMARC record?
No.
Last read from the sources at the foot of this page.
Which address does Dropbox Sign send from?
Finally, all e-mails will come from [email protected]. It's possible your e-mail is bouncing e-mails from this address or sending them to spam.
Dropbox Sign says in its own documentation that this email comes from [email protected]. That is Dropbox Sign's own domain, so the email is checked against Dropbox Sign's records, not yours.
Why does my DMARC record not cover these emails?
Author Domain: The domain name of the apparent author, as extracted from the RFC5322.From field.
DMARC is read for the domain in the From address a reader sees. When that domain is Dropbox Sign's, the check uses Dropbox Sign's records.
So your policy, from p=none to p=reject, has no effect on these emails. There is nothing to add to your SPF record for them.
What should I watch for with Dropbox Sign email?
A forged email can copy the look of a Dropbox Sign message from any address. Read the address it came from, not the name shown, before you open a link or make a payment.
Where does this come from?
- Dropbox Help: Why am I not receiving email notifications from Dropbox Sign?help.dropbox.comRead 14 October 2026
- RFC 7489, DMARCrfc-editor.orgRead 14 October 2026
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