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Data breach reference · July 2022

Were you affected by the Rogers Communications breach?

Disclosed
Jul 8, 2022
Records affected
12,000,000
Type
Network outage / service disruption
Sector
General SMB

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What happened

On July 8, 2022, a routing configuration change triggered a nationwide network failure at Rogers that took down wireless and wireline services, Interac payments, 911 access, and countless downstream services for most of a day.<br><br>Although not a breach in the exfiltration sense, the incident prompted regulatory scrutiny of Canadian carriers&#x27; cyber and operational resilience posture and remains a reference point for concentration-risk analysis. Rogers customer records were not disclosed to have been exposed, but the incident is often searched by customers concerned about their account security.

On July 8, 2022, a routing configuration change triggered a nationwide network failure at Rogers that took down wireless and wireline services, Interac payments, 911 access, and countless downstream services for most of a day.

Although not a breach in the exfiltration sense, the incident prompted regulatory scrutiny of Canadian carriers' cyber and operational resilience posture and remains a reference point for concentration-risk analysis. Rogers customer records were not disclosed to have been exposed, but the incident is often searched by customers concerned about their account security.

Reported impact: Multiple class-action lawsuits

Source: CRTC

What to do if you were affected

Common questions about the Rogers Communications breach

When did the Rogers Communications breach happen?
The breach was disclosed in July 2022. Public reporting was carried by CRTC. The incident is categorized as: Network outage / service disruption.
How many people were affected?
Approximately 12000000 records were reported affected. Whether your specific data was among them depends on your relationship with Rogers Communications during the exposure window.
How do I check if my email was in this breach?
Enter your email in the scan form above. LeakTrace runs a check against known breach records and returns the result in under a minute. No account required.
What should I do if my data was exposed?
• Review your Rogers account for unfamiliar changes or charges.
• Enable multi-factor authentication on your Rogers online account.
• Set up a port-out PIN with Rogers to protect against SIM-swap attacks.
• Do not respond to unsolicited communications claiming to be from Rogers support.
Is my data still at risk years later?
Yes. Breach data from years past continues to circulate on active infostealer channels and credential-stuffing marketplaces. The passage of time does not neutralize the exposure. Ongoing monitoring catches new exposures as they land instead of only the ones already disclosed publicly.

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