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In April 2022, a cyberattack against Airline Choice, a third-party technology provider used by Sunwing, disrupted check-in and reservation systems for approximately five days. Thousands of vacationing passengers were stranded at airports across Canada, the Caribbean, and Mexico.
Passenger information including names, contact details, and booking references was potentially exposed. The incident drew regulatory attention to the concentration risk of shared aviation-technology platforms.
Reported impact: Multiple lawsuits filed