We align with the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada) and the California Consumer Privacy Act (CCPA, US California). Both frameworks govern how we handle personal data.
Your rights under both frameworks
- Right to access — request a copy of the personal data we hold about you.
- Right to deletion — request deletion of your data (subject to retention requirements for tax and dispute resolution).
- Right to correction — update inaccurate or incomplete data.
- Right to know — what categories of data we collect and why.
We are not a data broker
We do not sell, rent, or share customer data with third parties for marketing or any other purpose. The data we have about you exists only to deliver the service you bought.
Filing a complaint
In Canada, you can file a complaint with the Office of the Privacy Commissioner at priv.gc.ca. In California, the Attorney General's office handles CCPA complaints.
Contact us first
If you believe we have mishandled your data, email [email protected] with subject "Privacy concern." We respond within 5 business days and resolve issues within 30 days where possible.