Data breach · March 2021

Was I in the ParkMobile breach?

ParkMobile is a mobile parking app service. Its breach happened in March 2021 and exposed 20,949,825 accounts. It included passwords, phone numbers, email addresses and licence plates and 1 other kind of detail. If you had an account there by March 2021, check your address below to see whether it is one of them.

Breach record last updated . Steps read from the government pages at the foot of this page.

01

What happened?

ParkMobile, a parking app, was breached in March 2021. Customer data exposed included names, email addresses, licence plates, phone numbers and password hashes made with bcrypt. A month later the data showed up on an open hacking forum and was widely shared.

Organisation
ParkMobile, a mobile parking app service (parkmobile.io)
When it happened
March 2021
Added to monitored breach databases
30 April 2021
Accounts in the data
20,949,825
What was exposed
passwords, phone numbers, email addresses, licence plates and names

The breach record cites a public report on krebsonsecurity.com.

02

What was exposed, and what does it mean for me?

  • Your passwordpasswords

    The password for this account was in the data, either as written or in a stored form that can often be reversed when the password is short or common. Anyone with the list can try it on your email, bank and shopping accounts.

  • Your phone numberphone numbers

    Expect texts and calls that use your real details to sound genuine. A phone number is also what a fraudster needs to try to move your service to their own SIM card.

  • Your email addressemail addresses

    Expect messages that look like they come from this service or another one you use, written to get you to click a link or sign in on a fake page.

  • Other detailslicence plates and names

    On their own these carry less risk, but they make a scam message sound more personal.

03

What should I do now?

In this order, for what this breach exposed.

1. Change the password, and every reuse of it

  • Change your ParkMobile password if the account still exists. Then change the same password on every other account where you used it, starting with your email.
  • Use a different password for each account. A password manager makes that practical: it creates long passwords and remembers them for you.
  • Turn on a second sign-in step, such as a code from an app or a security key, for your email, bank and social accounts. Your email comes first, because every password reset goes to it.

2. Protect your phone number

  • Ask your mobile carrier to put a PIN or passcode on your account, and ask whether it offers a lock on SIM changes and number transfers.
  • Treat texts about deliveries, accounts or payments with care. Do not tap the link: contact the company on a number you already have.

3. Expect phishing

  • Be wary of messages that urge you to act fast, ask for personal details, or link to an address that is slightly off.
  • If a message might be genuine, do not use its links or phone numbers. Go to the site by typing its address yourself.
04

Is my address in it?

Enter your email address. We check that one address against monitored breach databases and show which breaches list it and what each exposed.

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