Implementation has two tiers. The tier is determined by the count of findings in your Scope audit that require remediation.
Findings to tier
- 1 to 5 findings → Tier 1 ($1,499)
- 6 or more findings → Tier 2 ($2,499)
Which findings count
Findings at Critical, High, or Medium severity count toward the tier. Findings at Low severity or that we have marked Informational do not — they are typically advisory rather than requiring action.
If you already fixed some
If you have already resolved some findings on your own before booking Implementation, only the remaining open findings count. Run Reverify (see Reverify after you fix) on the ones you handled, so the count is accurate.
If you are at the border
If you have exactly 5 or exactly 6 findings, the contractor will scope the work realistically on the intro call. Sometimes 6 findings cluster around the same root cause (one M365 misconfiguration generating multiple findings) and the work is closer to Tier 1. In those cases we recommend Tier 1.
Upgrade mid-engagement
If we discover additional issues during Tier 1 sessions that weren't in your audit, we surface them and discuss whether to expand to Tier 2 or to scope them as a follow-on engagement. We never auto-upgrade you without consent.